Tickets and Service

Ticket Service

Grosse Theaterstrasse 25
20354 Hamburg

Tel. +49 (0)40 35 68 68
Fax +49 (0)40 35 68 610
ticket@staatsoper-hamburg.de

Opening Hours

Monday to Saturday from 10.00 am to 6.30 pm

On-Sale Dates

Please note: Due to the unclear overall situation, there is currently no ticket sale for the announced performances from February 1, 2021. Up-to-date information can be found in the news on the website or in the newsletter (in german).

In general, general sales start four weeks before each event date, subscribers can purchase additional subscription tickets already one week before. If these dates fall on a Saturday, Sunday or holiday, sales begin on the last business day (Monday–Friday) before. Subscriptions will continue to be suspended. Subscribers receive a right of first refusal for subscription performances at subscription conditions, of which they will be informed in writing in each case.

Special Purchase Rules

The application procedure for the 2021 "Nijinsky Gala" will not take place, because tickets for the 2020 Gala are transferred to 2021.
An application procedure is planned for the allocation of tickets to the Ballet Workshops for the 2020/21 season. Details on dates and procedures will be announced shortly.

Evening Box Office

The evening box office at the State Opera opens 90 minutes before a performance. We kindly ask for your understanding that during evening box office hours, guests for the current performance have priority and that in some cases, advance sales cannot take place even during regular box office hours.

Online Sales

Bitte beachten Sie: Um die durch die Corona-Pandemie notwendigen Regelungen bei der Platzvergabe in unseren Vorstellungen einhalten zu können, bieten wir Ihnen Eintrittskarten gern im Telefonverkauf (Tel. 040-35 68 68) oder an unserer Tageskasse an. Der Online-Verkauf ist leider temporär nicht möglich.

Register once, and you can select your tickets easily and comfortably, book and pay for them, and print them out at home, or send them directly to your mobile phone. We charge a postage and handling fee of € 3.00 for sending tickets by mail. You may purchase tickets via our online shop using your credit card (Visa, MasterCard), via "Direct Wire Transfer" or via SEPA direct debit.

Paying for Your Tickets

Tickets can be purchased at our Ticket Services office in cash and by using your debit or credit card; sales via the phone or in writing can be paid for via credit card (Visa/MasterCard) or by payment via SEPA direct debit. Tickets ordered by mail or phone must be picked up and paid for within seven days after the reservation has been received; the exact date will be noted in your written reservation confirmation or during your phone order. If you wish, we are happy to mail you your tickets, charging a € 3.00 postage and handling fee together with the ticket price. Tickets will be mailed after payment has been completed. Written requests will be filled in the order they are received. In principle, tickets once purchased cannot be returned or exchanged. Please consult our General Terms and Conditions.

Reduced Ticket Prices

Children, teenagers and young adults up to the age of 30 receive a rebate of 20% for performances in the Main Auditorium and tickets in ticket categories 1-7. In addition, students, apprentices, Federal Volunteer Service members (all up to the age of 30) may receive available tickets for same-day performances at the evening box office for a fixed price of € 15.00. Please also note our offers of "YouthCards" and "FamilyCards".
Unemployed persons and recipients of Unemployment benefits (Arbeitslosengeld II) / welfare may receive a reduction of 50% on ticket categories 1-7 at the evening box office. The State Opera also participates in the programmes of the organizations "Hamburger Kulturschlüssel" and "KulturLeben Hamburg" with offers that vary from month to month.
Handicapped persons with a certified handicap of at least 80% and their accompanying persons, if applicable, will receive a reduction of 50% on the ticket prices at the box office.
Groups of at least 10 persons receive a reduction of 10% for performances in price categories C to E (from 2019/2020 price categories C to G) in ticket categories 1 to 5; groups from 30 to 80 persons receive a 20% rebate. Groups of at least 25 persons also receive one free ticket for accompanying persons.
Groups of at least 10 students accompanied by a teacher responsible for the group will receive reduced tickets at € 10.00 per ticket for group orders placed for performances in the Main Hall.
Once again, the State Opera offers first-year university students with a valid "freiKartE" the opportunity to book a free ticket (subject to availability) as early as 12 hours before the performance from the State Opera's web shop: simply place the seat of your choice in the shopping basket and enter FREIKARTE2019 as the promotion code. It is also still possible to receive a free ticket at the evening box office – again, subject to availability.
Please note:
• Online booking is possible starting 24 hours and ending 90 minutes before the beginning of the performance.
• There is a maximum of one ticket available per person, starting in Seating Group 2. The number of tickets available online may be limited.
• You must show not only your ticket, but also your personal "freiKartE" and your student ID to the ushers

Ticket Sales Points

Tickets for performances of the 2019/2020 season can also be purchased at all known ticket sales points, via Hamburg Tourismus GmbH and via eventim.de and the CTS Eventim sales points.

Cloakroom

Use of the State Opera cloakrooms is free for audience members. Large items (coats, umbrellas, large bags and comparable unwieldy items) may not be taken into the auditorium.

Ticket Sales Points

Tickets can also be purchased at all known ticket sales points, via Hamburg Tourismus GmbH and via eventim.de and the CTS Eventim sales points.

Regular Publications

We are happy to mail you the monthly programme flyers for the State Opera free of charge. You may also subscribe to the State Opera's Journal for a € 12 postage fee (subscribers and Opera Card holders pay € 6 per season). Orders will be accepted by phone at +49 (40) 35 68 68.
Our email newsletters inform you regularly about our current programme and other noteworthy facts from the opera and ballet world. Please register free of charge on our websites.

Opera Gastronomy

Enjoy a rich culinary selection in the stylish atmosphere of our State Opera foyers – one hour before any performance and during intermissions.
Tel.: +49 (40) 35 01 96 58
Fax: +49 (40) 35 01 96 59
staatsoperngastronomie@hamburg.de
www.godionline.com