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Tickets and Service

Grosse Theaterstrasse 25
20354 Hamburg

Tel. +49 (0)40 35 68 68
Fax +49 (0)40 35 68 610
ticket@staatsoper-hamburg.de

Opening Hours

Monday to Saturday, 10.00 am to 6.30 pm
(from August 3 to 24, 2019, Saturdays from 10 am to 2 pm)

During the theatre holidays the ticket and subscription office will be closed between July 8 and 28, 2019. During this time, you may purchase tickets from our online shop and via our external ticket sales points.

On-Sale Dates

As of Monday, May 20, 2019 (for subscribers: from Thursday, May 16, 2019) you can purchase tickets for the entire ballet season 2019/2020.

Special purchase rules apply to the Nijinsky Gala and the Ballet Workshops.

Evening Box Office

The evening box office at the State Opera opens 90 minutes before a performance. We kindly ask for your understanding that during evening box office hours, guests for the current performance have priority and that in some cases, advance sales cannot take place even during regular box office hours.

Online Sales

Register once, and you can select your tickets easily and comfortably, book and pay for them, and print them out at home, or send them directly to your mobile phone. We charge a postage and handling fee of €3.00 for sending tickets by mail. You may purchase tickets via our online shop using your credit card (Visa, MasterCard), via "Direct Wire Transfer" or via SEPA direct debit.

Paying for Your Tickets

Tickets can be purchased at our Ticket Services office in cash and by using your debit or credit card; sales via the phone or in writing can be paid for via credit card (Visa/MasterCard) or by payment via SEPA direct debit. Tickets ordered by mail or phone must be picked up and paid for within seven days after the reservation has been received; the exact date will be noted in your written reservation confirmation or during your phone order. If you wish, we are happy to mail you your tickets, charging a €3.00 postage and handling fee together with the ticket price. Tickets will be mailed after payment has been completed. Written requests will be filled in the order they are received. In principle, tickets once purchased cannot be returned or exchanged. Please consult our General Terms and Conditions.

Reduced Ticket Prices

Ticket Sales Points 

Tickets for performances of the 2019/2020 season can also be purchased at all known ticket sales points, via Hamburg Tourismus GmbH and via eventim.de and the CTS Eventim sales points.

Cloakroom

Use of the State Opera cloakrooms is free for audience members. Large items (coats, umbrellas, large bags and comparable unwieldy items) may not be taken into the auditorium.

Ticket Sales Points

Tickets for performances of the 2019/2020 season can also be purchased at all known ticket sales points, via Hamburg Tourismus GmbH and via eventim.de and the CTS Eventim sales points.

Regular Publications

We are happy to mail you the monthly programme flyers for the State Opera free of charge. You may also subscribe to the State Opera's Journal for a €12 postage fee (subscribers and Opera Card holders pay €6 per season). Orders will be accepted by phone at +49 (40) 35 68 68.
Our email newsletters inform you regularly about our current programme and other noteworthy facts from the opera and ballet world. Please register free of charge on our websites.

Opera Gastronomy

Enjoy a rich culinary selection in the stylish atmosphere of our State Opera foyers – one hour before any performance and during intermissions.
Tel.: +49 (40) 35 01 96 58
Fax: +49 (40) 35 01 96 59
staatsoperngastronomie@hamburg.de
www.godionline.com
 

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