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Tickets and Service

Grosse Theaterstrasse 25
20354 Hamburg

Tel. +49 (0)40 35 68 68
Fax +49 (0)40 35 68 610
ticket@staatsoper-hamburg.de

Opening Hours

Monday to Saturday, 10.00 am to 6.30 pm

During the theatre holidays the ticket and subscription office will be closed between July 9 and 29, 2018. During this time, you may purchase tickets from our online shop and via our external ticket sales points.

Evening Box Office 

The evening box office at the State Opera opens 90 minutes before a performance. We kindly ask for your understanding that during evening box office hours, guests for the current performance have priority and that in some cases, advance sales cannot take place even during regular box office hours. 

Online Sales

Register once, and you can select your tickets easily and comfortably, book and pay for them – and print them out at home. If available, we recommend the free shipping method "print@ home". We charge a postage and handling fee of € 3.00 for sending tickets by mail. You may purchase tickets via our online shop using your credit card (Visa, MasterCard), via "Direct Wire Transfer" or via SEPA direct debit. 

Ticket Sales Points 

Tickets for performances of the 2017/2018 season can also be purchased at all known ticket sales points and via Hamburg Tourismus GmbH. 

On-Sale Dates

NEW! Starting with the 2018/19 season, as of Monday, June 11, 2018 (for subscribers: from Thursday, June 7, 2018) you can purchase tickets for the entire opera and ballet season.

As of the season 2018/2019, short-term ticket sales for a limited contingent of tickets that became available 28 or 29 days before the performance are no longer available. All seats go on sale at the same time; the seats in question are also bookable as subscriptions.

Special purchase rules apply to the Nijinsky Gala, the birthday gala "The World of John Neumeier" and the Ballet Workshops.
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Paying for Your Tickets 

Tickets can be purchased at our Ticket Services office in cash and by using your debit or credit card; sales via the phone or in writing can be paid for via credit card (Visa/MasterCard) or by payment via wire transfer / direct debit. Tickets ordered by mail or phone must be picked up and paid for within seven days after the reservation has been received; the exact date will be noted in your written reservation confirmation or during your phone order. If you wish, we are happy to mail you your tickets, charging a € 3.00 postage and handling fee together with the ticket price. Tickets will be mailed after payment has been completed. Written requests will be filled in the order they are received. In principle, tickets once purchased cannot be returned or exchanged. Please consult our General Terms and Conditions.

Reduced Ticket Prices 

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